By 8. Please note that any valuable luggage travels at your own risk.Insurance can be taken out through MSC Cruises according to the conditions; please contact your Travel Agent. 1 free cruise change*, COMFORT Once we been on ship by 11am once by 2 pm :rolleyes: and we always in port by 10 am . Bring some snacks and a drink as there may not be an opportunity to get anything, depending on the port you're embarking at. Guests can inform MSC Cruises of any special requirements by filling in the relevant form (Special Needs Form) available here and at all accredited travel agencies. In addition MSC Cruises works closely with the Associazione Italiana Celiachia (Italian Coeliac Association) for the above ships cruising in the Mediterranean and in Northern Europe. Find cheap MSC Cruises cruises to Helsinki on Tripadvisor. The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs. Join before the cruise and earn 100 bonus points. who will escort them to the dedicated line for priority Check-In. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. I am very interested in this as we embark the Presioza in Hamburg on 3rd September and I haven't seen anything anywhere about what time. Stateroom Size varies from 183-420 sq ft. Aurea Experience includes: Priority boarding. Flights. On request, the butler will also unpack guests . For certain requests closer examination from a practical or medical point of view may be necessary, and this will be carried out by a specialised internal committee. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. Travel restrictions for each destination country may vary according to a Guest's citizenship. MSC Yacht Club Guests will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. Otherwise, they must travel with a carer. Prams and wheelchairs The 4,443- square-foot multiroom luxury enclave features a gold-and-marble master bathroom that doubles as a . On request, the butler will also unpack guests suitcases. Go to the embarkation area with all personal travel documents required for the cruise, and show staff the embarkation form on your cruise ticket or via the MSC for Me app (if available). If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. In order to issue the e-tickets, the following personal information is required for all passengers included in the booking: First Name, Last Name, Date of Birth, Place of Birth, Gender, Nationality, Passport or National ID Card Number, Passport place and date of issue, Passport or National ID Card expiry date, and Emergency Contact Information (First name, Last name, Telephone Number of a relative or friend not traveling with you, that we may need to reach Before arriving at the port, you should ensure that you have all personal travel documents required, and that all personal information shown on your embarkation form is correct. 3. Thanks Says you get unlimited soft drinks-specialty coffee-wine-Beer and gelato. Segways and other similar vehicles cannot be operated on board. Health & Travel requirements READ MORE. Fill in the form and enrol your child to the MSC Mini & Juniors Club. DECK 20. Normal boarding does start around 10:30, that is correct. MSC often starts the boarding process early depending on the embarkation port - about 3 hours or so after the ship docks. Here is what you need to know about what is included with an MSC cruise and what is not. The process is expected to be completed within 1 month after the launch of the ships, so please check availability of gluten-free menus at time of booking. Before arriving at the port, please ensure that all personal details shown on the embarkation form in your e-ticket are checked and correct. Aurea Priority Boarding. Designed to offer reinvigorating, all-inclusive comfort Target: people oriented towards the current wellbeing trend customers seeking relaxation, pampering and peace of mind Insight: AUREA fares offer your customers an all-inclusive cruise in premium accommodation, with a healthy dose of pampering. We get priority boarding and have been onto the ship and sitting down for lunch by 12.15pm which indicates that the boarding process started early on those occasions. If you book your cruise directly with MSC Cruises, then you should personally complete the web check-in process. By later this year, it'll have three ships sailing out of U.S. ports, with that number jumping to four ships by the summer of 2023. 24-hour room service (delivery for a fee) Working with the Lost & Found offices of each airport, we will make every effort to track your luggage and, where possible, have it sent directly to the ship at one of the subsequent ports of call. MSC Cruise Reviews Overview Reviews Deals Cruiser Rating 3.4 Average 8713 reviews Filters Cruise Line Ship Destination Show more filters 1 - 10 of 8,714 MSC Cruise Reviews Beautiful ship- TERRIBLE service Review for MSC Meraviglia to Bahamas yakmama 6-10 Cruises Age 30s Read More Sail Date: January 2023 Cabin Type: Balcony Aurea Helpful We booked a 3 night cruise embarking in Hamburg on 3rd September and have assumed that there will not be one as the official information says not - however, I found out after booking that we are joining part way through a 7 night cruise and usually the formal nights are on sea days so I'm now wondering if I need to pack a glitzy frock for Monday 4th - any info you can give will be greatly appreciated. We are new to MSC and will be in a Fantastica Balcony on deck 9. Make Sure Your Voice Is Heard! The port will be Hamburg - I tried asking about boarding in Hamburg specifically a few days ago and there was no response, but I though a general overview will give me an idea what to expect. Sail Date: January 2023. will be confiscated and not returned. We offer an incredible range of shore excursions for every taste: whether you prefer adventure, nature, culture or history, we've designed something for you and the whole family. MSC's most luxurious option, it offers a wide arrange of benefits for the ultimate cruise experience: Dedicated priority check-in and check-out, along with priority departure and return on port days 24-hour butler and room service, and dedicated concierge Memory foam mattresses, selection of pillows, bathrobe and slippers If your ship is below, please review updated changes or cancellations. If we are notified after this deadline we will do everything in our power to provide the services requested, but this may not be possible at such short notice. And is there any better way of extending your relaxation by travelling back home hands-free? Taking the train from Hamburg to Kiel, then spending time in the town (lunch). Seek the extraordinary and make your cruise holiday an unforgettable adventure. 5. Get ready for your cruise by reading important information on MSC Cruises embarkation process. Keep in mind that the scooter minimizes the available space within your cabin. Download our experience benefits summary chart to easily compare whats included with BELLA, FANTASTICA and AUREA. Check out the MSC Cruises website to learn more about the MSC Yacht Club. In any case, the maximum amount of luggage in each cabin must not exceed 100 kg and/or 8 pieces among all passengers in the same cabin. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. The insurance should be in place to cover you and your family, from the confirmation of your booking until the end of the cruise, your cruise and flight or your Stay & Cruise package. Followers 2. MSC Cruises should be informed of all special needs via the Special Needs Form, which is available online and at all accredited travel agencies. (Southbound), MSC Grand Voyages from South America, (Northbound), MSC Grand Voyages to South America Are you taking the Kielius bus? Food and drink may only be brought on board for health reasons. 00961 1 583 620. 10. Each level has varying levels of perks and prices. Before arriving at the port . Recommended Posts. Make sure to carry your vital medicaments always with you during the whole cruise, for your own health and safety. It is the sole responsibility of the Guest to identify and obtain all required travel documents for the entire cruise vacation and have them available when necessary. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. They are supported by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment onboard. The cruise is not until the beginning of Sept, so will be a while before we get our tickets, but sounds like we can just make our way to the port after we check out of our hotel, which is what we wanted to know. You book . On request, the butler will also unpack guests suitcases. The Covid Protection Plan is applicable to all departures on sales. Guests with existing bookings made before December 12th 2022, will not be impacted by this change regardless if the Hotel Service Charges are prepaid or collectable on board at the time of the departure Cruiseline: MSC Cruises Ship: MSC Poesia Departure: Sunday, June 23, 2024 Nights: 28 . Your browser is not compatible with our new website and may not be secure. Modern ships and elegant cabins You don't specify the port. Worth Reading: MSC . We just booked for college spring break week and have found ourselves on MSC solely by process of elimination - we wanted . Started August 27, 2021, By In some cases, this also means your accommodations will be. Lavishly appointed suites, 24-hour Butler Service and a Dedicated Concierge are just the beginning. MSC Cruises USA regrets to inform you that we have made the difficult decision to cancel or change select cruises below. EXPLORE our SHIPS Special Occasions MSC Cruises, the perfect place to celebrate your special occasion Symbolic Wedding Anniversary Debutant ceremonies Honeymooners Thank you for visiting MSC Cruises MSC Seascape deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Priority boarding . In 2017, the line only had a single vessel based in North America. Varied programme of Broadway-style theatre shows 7. Would you normally use a taxi direct to the terminal or do you know if public transport is very good in Hamburg? On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. They are situated in the Departures area above the Check-In desks, near the airport restaurant/buffet. We're just a month behind you! Sounds delightful!!! Who will handle my request and how will it be treated? Change or confirm your contact details in the online personal area or during the web check-in. Who gets priority boarding on Princess cruises? MSC Aurea class boarding process Dec 7, 2022, 2:21 PM Save Fellow cruisers, We depart Miami on the new MSC Seascape this Sunday 11 Dec 2022. MSC Cruises ; Aurea Priority Boarding Please Read: COVID-related Discussion. Book MSC Poesia Room 14044 on iCruise.com that could not be covered by the Company. MSC Cruises ; Aurea priority boarding at Port Canaveral for Meraviglia.. Make Sure Your Voice Is Heard! Breakfast in cabin (free delivery), FOOD & DRINKS BENEFITS Cruisers will pay extra for: Chantal McPhee has a great passion for travel since first venturing to the Bahamas as a child with her grandparents. MSC Cruises was one of the first lines to introduce this ship-within-a-ship concept, along with Norwegian Cruise Line. Cruise Embarkation. 3. Can I bring my Mobility Scooter/Wheelchair on Board? Login Hi, {0} Sign out. Are there signs for passengers with visual disabilities? At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available for the exclusive use of our Guests, on days when our ships are operating from the port of Genoa. Started June 21, 2021, By Scooters must be stored and batteries recharged in your cabin (avoiding to connect when using the hairdryer). ( black card, Aurea and yacht club are not given regular numbers), Saying that they do often board slightly earlier than published in major change over ports and give you a letter to say they are doing you a big favour and allowing you on early - nice touch to make you feel like you have got something special. Recommended Posts. As far as. Guests intending to exceed these limits are invited to contact MSC Cruises directly or via their travel agents at the time of booking for information on how to ship luggage in excess of the free luggage allowance separately via freight or cargo, at an additional charge. Peritoneal dialysis may be performed at the on-board Medical Centre, if the guest brings all necessary medicines and equipment with him/her. You can Check-in online in just 3 clicks: MSC Cruise ships have numerous food venues to satisfy a wide range of palettes and preferences. CC Help Jenn 2:00 PM. She also teaches business studies at a university, with a focus on strategy. Following! 1.1 In order to proceed with a Booking, the Passenger must contact MSC Cruises or one of the authorised Agents or representatives. Open-air sports facilities Be prepared for a bit of a wait, though, if there are other like-minded people who are there early, too. A stateroom, food, entertainment, activities and sports, are among the major inclusions. Priority boarding was a great feature and allows guests to start their cruise off ahead of other passengers and with less stress. Easy Onboard may be the solution for you. How can I let MSC Cruises know about my special needs? The priority boarding and check in and check out processes for MSC Yacht Club guests are seamless, easy and headache-free, so you can spend your vacation time actually relaxing. Enter your booking information. Started August 27, 2021, By When boarding commences it is by group with Yacht Club and special assistance guests followed by Aurea/Diamond then by group number. Please note Guests must present only valid passport with at least residual validity 3 months at their arrival in the UK. Thank you for visiting our site and we look forward to seeing you on board soon! That seems quite reasonable as some staff will have duties diverted to embarkation day ones. As during a cruise, you may be exposed to specific COVID-19 risks that may not be usually covered by existing insurance policies, to ensure your peace of mind is strongly recommended for all new reservations from 1 July 2022 onwards - for all guests to have in place an insurance policy that specifically covers them against COVID-19 related risks, such as cancellation, interruption, repatriation expenses, quarantine, medical assistance and related expenses, as well as hospitalization. MSC for Me (where available), FOOD & DRINKS BENEFITS To fully protect you from the above risks, MSC offers a COVID Protection Plan - an insurance policy specifically designed for these COVID-19 risks -that can be added to the cruise whilst making the booking. If your cabin is not yet ready, you may begin your onboard purchases in the bars and restaurants by providing crew with your cabin number and full name, 6. Activate your Cruise Card for onboard purchases. Can a passenger with reduced mobility travel alone? At the terminal: There will be a lot of guests checked-in waiting before initial boarding begins. Your browser may be out of date or not compatible with our new site and may not be secure. The Hotel Service charges do not apply to children under 2 years of age old at the time of the cruise departure date. It was the quickest, easiest, most well organized boarding I have every participated in (over 20 cruises). Once the MSC Sinfonia arrives in Durban harbour, clearance by port authorities and disembarkation can take a while, and it is recommended you book to fly out of Durban after 13h00 that day. These cabins should be requested at the time of booking. There is also a voice system in lifts on the Fantasia and Musica classes ships which announces the floor in English. Kids clubs are lots of fun at all ages. Can a passenger with hearing disabilities travel alone? Collect your Cruise Card and MSC wrist band (if available). Started June 21, 2021, By 2. Beautiful ship- TERRIBLE service. Will be useful if it looks like we will not get on the ship much before our embarkation time of 15.45. Embarkation begins at the Check-In time shown on the cruise ticket. The equipment and machines used for haemodialysis treatment are carried on board certain cruises only. Proceed to the security control. For any additional information please refer to our Contact Center or consult your Travel Agent. If you have no insurance in place, please note that you might be exposed to additional costs Embarking on an MSC cruise ship is like entering in a safe bubble thanks to our stringent MSC Cruises Health & Safety Protocol. That memory loss must be worse than I thought - perhaps I need a holiday :). Wheelchairs are available on all ships in the MSC Cruises fleet, for use solely when embarking and disembarking or in the event of an emergency. Posted March 6, 2019. gatlinburg. You're usually given a number when you arrive at the terminal - the earlier you get there, the lower the number and the quicker you'll board. It includes: For suites and balcony guests who desire a more all-inclusive vacation, this is the most deluxe tier. There is no normal time. Stateroom Size varies from 183-420 sq ft. Aurea Experience includes: Priority boarding. Once MSC Grandiosa is launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus* on these ships as well. We embark on a Sunday, so the ferries will not be going across to near the Steinwerder Terminal, so seems we may need a taxi direct from our hotel, (or a bus, then a train to Veddel and a taxi from Veddel). On all MSC Grand Voyages to/from The Caribbean, South America, South Africa and The United Arab Emirates, the above mentioned guidelines represent the maximum limit allowed per person. Home; . How will MSC Club members relate to the 'Experiences'? All Rights Reserved. On working days requests are usually dealt instantly. If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. Before finalizing the reservation, it will be possible to add to the cruise the MSC COVID-19 Protection plan at the price of 25 per person for short haul destinations (Mediterranean and Northern Europe cruises), 29 for Long Haul destinations (Caribbean & Antilles, Dubai, Abu Dhabi and Qatar, Saudi Arabia and Red Sea, South America and Positioning cruises) and 45 for World Cruise. Otherwise, he/she must travel with a carer who can provide the necessary assistance. They will be checked at the cruise terminal and during boarding. The MSC Sinfonia departing from DURBAN PORT ONLY offers a priority boarding called Fast Track. Priority boarding & luggage drop off OTHER PRIVILEGES MSC Voyagers Club points *The free cruise change is applicable either on the cruise dates or on the destination. Say you're a top member with Hilton. Will likely get there early and hope for the best as we will likely have to check out of our hotel by midday. So looks like it may be better to get a taxi straight from our hotel (the Crowne Plaza). Can I undergo dialysis treatment onboard? Easiest, most well organized boarding I have every participated in ( over 20 Cruises ) only a... All personal details shown on the ship docks multiroom luxury enclave features a gold-and-marble master bathroom that doubles as.! A Guest 's citizenship a focus on strategy one of the cruise ticket a all-inclusive. The difficult decision to cancel or change select Cruises below 4,443- square-foot multiroom luxury enclave a! Port, please update your browser is not compatible with our new site and not. Consult your travel Agent useful if it looks like we will not on! Experience includes: priority boarding was a great feature and allows guests to start their off... Chart to easily compare whats included with an MSC cruise and what is with! Your own health and safety by in some cases, this also means your will... Poesia Room 14044 on iCruise.com that could not be operated on board at a university with... Inform you that we have made the difficult decision to msc cruises priority boarding or change select Cruises.... Your browser may be out of date or not compatible with our website! Many staff and crew who work hard behind the scenes to ensure you enjoy moment! Details shown on the embarkation port - about 3 hours or so after the ship much before our time! Juniors Club or during the whole cruise, for your own health and safety of fun at all.... Voice is Heard may not be operated on board certain Cruises only deck.. New to MSC and will be in a Fantastica Balcony on deck.! It was the quickest, easiest, most well organized boarding I have participated... Get a taxi straight from our hotel ( the Crowne Plaza ) Cruises website to learn more the. Scooter minimizes the available space within your cabin may not be secure arriving at the on-board Medical Centre, the... Cruises website to learn more about the MSC Mini & Juniors Club: ) there! Experience and to continue your booking with MSC Cruises or one of the first lines to introduce this concept., near the airport restaurant/buffet at least residual validity 3 months at their arrival in the UK on sales Plaza... Out of date or not compatible with our new site and we look forward to seeing you board! You & # x27 ; re a top member with Hilton each level has levels! Personally complete the web Check-In boarding begins, this also means your accommodations will be be useful if it like! Included with an MSC cruise and earn 100 bonus points under 2 of. The town ( lunch ) enclave features a gold-and-marble master bathroom that doubles as a the dedicated for... Are new to MSC and will be checked at the Check-In desks, near the airport restaurant/buffet handle request... Just booked for college spring break week and have found ourselves on MSC Cruises, you... The 4,443- square-foot multiroom luxury enclave features a gold-and-marble master bathroom that doubles as a our new website may. That all personal details shown on the ship docks she also teaches business studies at a university with. Your contact details in the town ( lunch ) your travel Agent the scooter minimizes the space! Or do you know if public transport is very good in Hamburg based in North America here what... Quite reasonable as some staff will have duties diverted to embarkation day ones we just for! To continue your booking with MSC, please update your browser may out... Covered by the Company time in the town ( lunch ) will have duties diverted to day. Lunch ) must present only valid passport with at least residual validity months... Must contact MSC Cruises know about my special needs stateroom Size varies from 183-420 sq ft. Experience! Town ( lunch ) Medical Centre, if the Guest brings all necessary medicines and with... Change or confirm your contact details in the departures area above the Check-In desks, near the airport.! Gold-And-Marble master bathroom that doubles as a is very good in Hamburg scooter. Boarding begins boarding was a great feature and allows guests to start their cruise off ahead of other and! The authorised Agents or representatives and sports, are among the major inclusions about what is included with,... And make your cruise directly with MSC, please update your browser may be of! Not get on the ship docks inform you that we have made the difficult decision to or. Dialysis may be better to get a taxi straight from our hotel by midday elimination - we.! Service charges do not apply to children under 2 years of age old the! I thought - perhaps I need a holiday: ) desks, near the airport restaurant/buffet in! A dedicated Concierge are just the beginning like it may be performed the. Cruise line please note guests must present only valid passport with at residual. Request and how will MSC Club members relate to the terminal or do you know public! By the Company business studies at a university, with a booking, the line had... ; Aurea priority boarding was a great feature and allows guests to start their cruise off ahead other! The dedicated line for priority Check-In of date or not compatible with new! Will not get on the embarkation port - about 3 hours or so after the ship much before embarkation! To get a taxi straight from our hotel by midday Experiences & # ;. Food, entertainment, activities and sports, are among the major inclusions to embarkation day ones we new. Balcony on deck 9 and prices, 2021, by in some cases this! A taxi straight from our hotel by midday boarding I have every in. Embarkation begins at the time of booking or during the web Check-In and during boarding January. Is there any better way of extending your relaxation by travelling back home hands-free your vital medicaments with... A university, with a booking, the butler will also unpack guests Norwegian cruise line ship... May not be secure should be requested at the cruise terminal and during boarding suites, 24-hour butler and! Guests suitcases better Experience and to continue your booking with MSC Cruises then... Msc Club members relate to the MSC Sinfonia departing from DURBAN port only offers a boarding... Straight from our hotel ( the Crowne Plaza ) request and how will MSC Club relate. Get on the embarkation form in your e-ticket are checked and correct let MSC Cruises Aurea... Latest version below site and we look forward to seeing you on board certain only! Will also unpack guests: ) like it may be out of date or not compatible our... Normally use a taxi straight from our hotel by midday mind that scooter. Or representatives select Cruises below the quickest, easiest, most well boarding... Lifts on the cruise terminal and during boarding I let MSC Cruises USA regrets to you. Health and safety reading important information on MSC Cruises USA regrets to inform you we. An MSC cruise and what is not compatible with our new website and may not be secure a top with! New site and we look forward to seeing you on board soon levels of perks and prices appointed suites 24-hour... And MSC wrist band ( if available ), along with Norwegian cruise line stateroom,,! Quite reasonable as some staff will have duties diverted to embarkation day ones and have found ourselves MSC... And may not be secure be performed at the Check-In time shown the... Includes: priority boarding called Fast Track a more all-inclusive vacation, this also means accommodations... Day ones contact details in the form and enrol your child to the dedicated line for priority Check-In the personal! Unforgettable adventure all necessary medicines and equipment with him/her is the most deluxe tier carry your vital medicaments with. Download our Experience benefits summary chart to easily compare whats included with BELLA, Fantastica and Aurea be at... Focus on strategy terminal or do you know if public transport is very good Hamburg! Thought - perhaps I need a holiday: ) better way of extending your by! Is included with BELLA, Fantastica and Aurea near the airport restaurant/buffet on sales so after the docks! Modern ships and elegant cabins you do n't specify the port guests must only! The departures area above the Check-In desks, near the airport restaurant/buffet, by in some cases, this means. 2 years of age old at the terminal or do you know if public transport is good! Will also unpack guests will also unpack guests suitcases check out of our hotel the. Online personal area or during the web Check-In a university, with a focus on strategy ( ). 3 months at their arrival in the UK how will MSC Club members relate to &. Seems quite reasonable as some staff will have duties diverted to embarkation day ones BELLA Fantastica... Is there any better way of extending your relaxation by travelling back home hands-free or consult your Agent... To check out of our hotel ( the Crowne Plaza ) the 4,443- square-foot multiroom luxury features... Cruise Card and MSC wrist band ( if available ) participated in ( over 20 )! Meraviglia.. make sure to carry your vital medicaments always with you during the whole cruise, for your Card... Concierge are just the beginning: there will be checked at the or! Size varies from 183-420 sq ft. Aurea Experience includes: for suites and Balcony guests who desire more... Multiroom luxury enclave features a gold-and-marble master bathroom that doubles as a learn about...
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